AEGIS by Protoworks
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PlatformBuilt

One platform. Every tenant its own.

Aegis is a complete know-your-customer platform run for many organisations at once. Each tenant chooses its products, builds its flows, picks its providers, verifies people on its own domain and reviews them in its own console — and can rely on another tenant’s verification, claim by claim, when the person agrees.

Tenancy

Multi-tenant from the first line.

Every record, event and permission carries its tenant. One tenant never reads another’s people, runs or configuration; the only way across is a trust agreement both sides opt into.

Tenants and organisations
A tenant is an organisation with its own people, teams and settings, onboarded by the platform team and approved by a second person.
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Relationship-based access
Who may do what is a graph of relationships — tenant, team, role, resource — checked on every request, so access follows the organisation’s real structure.
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Roles that mean something
Tenant administrators configure and reviewers adjudicate; the platform team works as trust and safety, operations and finance, or administration. Onboarding, platform roles and credential revocation need a second approver.
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Branches and groups
A group with many branches is one tenant with branches, each with its own people and permissions.
In progress

Configuration

Products, flows and providers, chosen per tenant.

The platform publishes a catalogue of verification products. A tenant switches on what it needs, arranges the steps into flows, and chooses which provider answers each one.

A catalogue of products
Identity, documents, biometrics, screening, registries, signing and credentials, each a product a tenant can enable.
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Flows with versions
A flow is an ordered set of steps with its rules. Every change makes a new version; a run always finishes on the version it started with.
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Two layers of configuration
The platform layer says what is allowed; the tenant layer chooses within it. Both must agree before a provider or method is used.
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Provider choice and fallback
Each step names its providers in order. If one fails, the next answers; if all fail, the tenant’s policy decides what happens.
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Digital identity methods
Whether a person may prove themselves with a national wallet or an Aegis credential is a method policy, set on both layers.
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Where people verify

The tenant’s own domain, the tenant’s own brand.

People verify on a hosted journey under the tenant’s name, inside the tenant’s own app, or through an invitation — never on a page that looks like someone else’s.

Hosted verification
A white-label journey served on the tenant’s own domain, with the certificate and routing managed for them.
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Embeddable journey
The same steps as a self-contained package a tenant places in its own site or app.
In progress
Invitations
Start a run by email or text message; the person continues on any device.
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The API
Create runs, receive signed decisions and manage configuration from your own systems.
In progress
The API

Consoles

A console for each tenant, and one for the platform.

Tenant console
Runs and their evidence, review queues, flows, products and providers, team and roles, domains and branding — one view per entity, not a wall of cards.
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Platform console
Tenants and their onboarding, the provider registry, the catalogue, prices, approvals, privacy requests and the audit trail.
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Review and adjudication
Cases a flow cannot decide go to a reviewer with every step’s evidence, who approves, declines or asks the person to redo a single step.
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Operations

Metered, notified, accounted for.

Usage and billing
Every billable step is metered from the event that recorded it, against price schedules that go through approval, with credits, discounts and statements.
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Two people for money
Rating at period boundaries, and a second approver on every movement of money.
In progress
Notifications
Email and text messages, an in-console inbox, announcements, preferences and webhooks, sent on the platform’s events.
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An audit trail
Every action by every person and service is recorded at its source, with retention, legal holds and exports.
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Verifiable by anyone
Signed checkpoints and inclusion proofs a standalone verifier checks without trusting Aegis. The verifier is built.
In progress
Privacy operations
Export, erasure and objection requests are worked as typed requests across the services that hold the person’s data, with deadlines on exports.
Built
POPIA and GDPR

Build on identity that is proven, not assumed.

Aegis is built by Protoworks and offered to partners on request. Tell us what you need to verify, issue or accept, and we will show you the platform running.